Contact Us

If you have any queries related to our products and services or require customer support assistance please use the form below or send us an email to

We aim to respond to all queries and requests within 24 hours of receiving them. However, this doesn't include bank holidays and weekends.

Warranty Claims

If you've experienced a problem with a product you purchased from us, you can make a claim against its warranty with our simple form. Fill out all the requested information and we will get a response to you within 48 hours of receipt.

Make a Claim

Contact Details

If you'd like to give us a call we can be reached at +44 (0) 208 099 5175 and our sales team are available from 9:00 am to 17:00 pm (GMT+1).

Alternatively, you can also contact us by mail. Please do not return items to this address. If you wish to process a return please contact our support team and they will provide the correct returns address.

W11 Limited,
20-22 Wenlock Road,
N1 7GU